Privacy policy

Instyla Fragrance - Privacy Policy

This Privacy Policy explains how Instyla Fragrance (“we”, “us” or “our”) collects and treats your personal information when you visit the site instylafragrance.com (the “Site”). We take your privacy seriously and will protect your personal information with the necessary protection from a safe & clean shopping environment.

1. Collecting Personal Information

When you visit our site and make a purchase, we collect information to help deliver better service. This includes:

a. Device Information

  • Examples include your browser type, IP address, time zone, and the way you interact with our website.

  • Purpose: To load the Site on your computer, to enhance the performance of the Site, and for website use analysis for a better Customer experience.

  • Source: automatically generated by receiving cookies, analytics tools, and other technologies.

b. Order Information

  • Example: your name, billing address, shipping address, email, phone number, and payment details.

  • Purpose: to sell you products, to take payment for the purchase, and receive funds, ship your order, inform you if difficulties arise, or if we need verification of information to process your order, and fight against fraud.

  • Source: information you give us when you order.

c. Customer Support Information

  • Examples: name, contact details, and correspondence.

  • Purpose: to answer your question and help.

We use Shopify to support our online store. For more information about Shopify’s privacy practices.

2. Use of Personal Information

We use your personal information to:

  • Process and deliver your orders.

  • Communicate with you about purchases, promotions, or product updates.

  • Improve our website, product offerings, and customer experience.

  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing Personal Information

We may share limited information with:

  • Service Providers (like Shopify and courier companies) to complete orders and deliveries.

  • Payment Gateways for secure transaction processing.

  • Legal Authorities, if required by law or to protect our business rights.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our site uses cookies to improve your experience while using our website. Cookies enable us to analyze your use of the Site and customize advertising. You can accept or decline cookies in your web browser settings, but this may prevent you from taking full advantage of our website.

5. Data Security

We care about your privacy. We use strong servers, SSL encryption and Shopify’s reliable system to protect your data during online storage. Although no online system is 100% secure, we try to take reasonable steps to protect it.

6. Data Retention

We will only keep your personal data for as long as necessary to achieve the purposes above or, where required, due to legislation. You can always contact us to review, update, or delete your stored information.

7. Minors

We do not knowingly collect information from children under 14 on our website. If you think a child under 16 has given us personal information, please contact us so we can remove it.

8. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The most current version will always be available on this page and will supersede all previous versions of our website terms.

9. Contact Us

If you have any queries about our privacy practices or if you would like to access, correct, amend, or delete any personal information we have about you accurate manner, please contact us.